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Our comprehensive services for insurance, billing and payment

Boston Heart Diagnostics will directly bill your insurance for our services. We are experienced in working with all insurance carriers to ensure timely and efficient processing of your claim. If you are under-insured or uninsured, we offer a comprehensive program of Patient Assistance Support Services.

There may be out-of-pocket costs associated with the testing your provider determines appropriate for you. Boston Heart is available to answer any questions you may have about billing and payment for our laboratory services.

Insurance and Understanding your Explanation of Benefits

Self-Pay / Uninsured

Patient Assistance Support Services

Paying Your Bill

Contact Us

Insurance and Other Payment Methods

Insurance

When you receive services from Boston Heart, you may request that we submit a benefits claim to your health insurance carrier for reimbursement. After the claim is processed, your insurance carrier will send you an Explanation of Benefits (EOB) statement.

Understanding Your Explanation of Benefits

An Explanation of Benefits (EOB) is a statement issued by your insurance to inform you of claims submitted on your behalf. It is not a bill, but should be kept for your records.

Self-Pay / Uninsured

Boston Heart will send an invoice reflecting a self-pay fee discount after performing the services your Healthcare Provider ordered in consultation with you. Boston Heart may offer additional discounts if you pay prior to services being rendered.

Patient Assistance Support Services (PASS)

Boston Heart’s comprehensive Patient Assistance Support Services (PASS) program is intended to provide access to our testing services for all patients, regardless of their financial circumstances.

Our PASS program has three components:

    • Self-Pay Discount
    • Payment Plans
    • Financial Assistance

We’re here to answer any questions you have about our PASS program. Please contact our Customer Care Team.

Paying Your Bill

If you receive a bill directly from Boston Heart, you may make payment by check, money order, or credit card. If you receive a check from your insurance carrier for services performed by Boston Heart, please endorse and forward the check to us along with a copy of the explanation of benefits.

By Mail

Please mail payment to:
   Boston Heart Diagnostics
   PO Box 842856
   Boston, MA 02284-2856

By Phone

To make payment by phone, please call us at 877.425.1602. For your convenience we accept Visa, MasterCard, American Express and Discover.

Online

You can view your balance and pay your bill securely online. Click the link below to log in using your accession number. Your accession number can be found on your Laboratory Report or on the bill you received from Boston Heart.

Contact Us

For questions, please contact our Customer Care team at billing@bostonheartdx.com or 877.425.1602 on Monday – Friday, 8AM to 8PM Eastern Standard Time.

Accessing Testing

  • Did you know?
    • You can view your balance and pay your bill securely online. Click the link above to log in using your accession number. Your accession number can be found at the top of your Laboratory Report or on the bill you received from Boston Heart.